The Secret DNA of High-Performing Teams

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Imagine if you could bottle the essence of your highest performing customer facing teams and use it across your entire store network…

Get ready for an exciting journey as KultraLab joins forces with the World Retail Congress and the University of Manchester to embark on a groundbreaking global project!

Our mission? To uncover the high-performing behaviours of consumer-facing teams that drive exceptional performance. Our research findings will be unveiled at the highly anticipated World Retail Congress in Paris in April 2024.

We’ve gathered an impressive panel of experts to join us on this journey and have an amazing line-up of global brands working with us.

Stay tuned, because in the months ahead, we’ll be sharing emerging themes and insights that will shape the future of high-performance in retail and consumer organisations. The countdown to transformation starts now!

Why our partners are getting involved

James Goodman

UK People Director, Tesco

We’re committed to understanding the behaviours that contribute to elevated performance across our store network. Our goal is to make our teams feel valued, to empower them to excel and bring out their best selves.

Adam Streeter

Head of Leadership & Culture, Primark

We’re excited to see how our new values align with high-performance behaviours, as identified in this research. We aim to foster environments across Primark that are high-performing and put the people that occupy them first.

Sergio Bachs

UK People Director, Pret a Manger

Understanding the behaviours that drive engagement are key to best supporting our people. They enable us to create a great place to work for our employees and deliver a consistent and exceptional customer experience.

Simon Miko

DTC Training & Communications Lead, Levi’s 

Levi’s is thrilled to collaborate with KultraLab in identifying key behaviours within our company. This partnership will provide us with valuable insight which we can then apply throughout the organisation to improve performance and enhance customer experience.

Welcome to our co-Chairs - Sir Clive Woodward & Judith McKenna

Judith McKenna

Sir Clive Woodward

With a wealth of experience in coaching high-performing teams, Sir Clive served as the Director of Sport for Team GB at London 2012 and led the England rugby team to victory in the 2003 Rugby World Cup. In her recent role as CEO Walmart International, Judith supported over half a million individuals across 18 countries and is widely recognised as one of the most senior female leaders in retail.

Both co-Chairs will share their insights and perspectives on the report’s findings, actively supporting the research in various events over the coming months.

Insights

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Thought leadership and perspectives that inform our work

Judith McKenna to Co-Chair KultraLab Study on High-Performing Teams

KultraLab is thrilled to announce Judith McKenna as Co-Chair for an upcoming global study, ‘The Secret DNA of High-Performing Teams’.

KultraLab Welcomes Sir Clive Woodward As Strategic Advisor For Organisational Performance

KultraLab, leading innovator in AI-driven coaching, is pleased to welcome Sir Clive Woodward as Strategic Advisor for Organisational Performance.

KultraLab announces new research on ‘The Secret DNA of high-performing teams.’

In an exciting new initiative, KultraLab is thrilled to announce our latest research project which aims to unveil the secret DNA of high-performing teams.

To find out more about becoming a partner, get in touch with us.

Get notified when this report is released

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